Web Hosting

Questions
Can I have more disk space added to my account?
Addtional disk space (or storage) can be added to your account at any time.  The price for additional disk space is $5/100MB per month....
Can I host adult sites at HostRocket?
No, HostRocket does not allow adult hosting of any kind.  ...
Can I obtain a dedicated IP if I wanted one if I were to transfer my website to your servers?
Yes, you would just need to select the \"Dedicated IP\" option on the order form if you are signing up for the Economy plan.  The ...
Can I setup my own cron jobs?
Yes, you may setup your own cron jobs from within the crontab button in your control panel....
Can I sign up for a one or two year contract and make monthly payments?
No, sorry. The substantial discounts we offer (up to 33%) on our longer term contracts is based on prepayment in full for the entire term. W...
Do I need a dedicated IP address?
As far as possible reasons why one would want an IP address all of their own rather than sharing an IP with other customers on the sa...
Does HostRocket offer a referral program?
Yes, you can sign up for our affiliate program via the following link: http://affiliatecenter.hostrocket.com ...
Does HostRocket support JSP, ASP and/or ColdFusion?
No, sorry...Active Server Pages (ASP), and ColdFusion (CF) and .NET are primarily designed for use on Windows NT-based web servers and all o...
Does HostRocket support PHP, MySQL and/or Perl?
Yes, all of our servers fully support PHP, MySQL and Perl. All of our plans include a minimum of 10 MySQL databases and phpMyAdmin is insta...
Does HostRocket support streamed multimedia content?
We support the streaming of RealMedia content via a process which is referred to as HTTP streaming. You can find more information and detail...
How do I sign up for a HostRocket account using an existing domain name?
When signing up for a web hosting account with us when you already have an domain name you have registered elsewhere you wish to use simply ...
How do I transfer hosts?
Changing hosting companies can sometimes be a long and stressful process. HostRocket tries to minimize this, and make it as easy as possible...
How long does it take to process domain registrations?
While with our Instant Setup process hosting accounts are setup and ready to use immediately if you request that we register a domain name f...
How long does it take to setup new accounts?
Here at HostRocket we feature an \"Instant Setup\" process with new accounts created immediately in real-time 24 hours a day. Within 2 minut...
If I handle my own transfer, do I get charged?
You will not be charged if you are handling the transfer of your domain on your own.  ...
What are extra Bandwidth costs?
Extra bandwidth above and beyond your specified plan can be purchased at any time. Prices range from $4-$3/GB per month depending on the qua...
What does HostRocket class as 'adult' material? I know the interpretation of adult material can differ between countries, so I would like this point to be clarified.
The best way to make sure we are able to host your site is to send in a trouble ticket and have us view the site before you sign up.  T...
What is a Non-Branded CP and what does it do for me?
The Non-Branded ControlPanel does not show the HostRocket logo, and is sometimes useful if you are a webhosting re-seller and want to re-sel...



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