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Anonymous FTP Setup
Accessing using an FTP Client: To log into your anonymous FTP account, you will need to connect to ftp://ftp.yourdomain.com with a FTP clie...
How do I create a secondary FTP account?
In addition to the primary FTP account which is setup by default along with your HostRocket account and which allows total access to all dir...
How do I create an FTP account for a subdomain
How do I create an FTP account for a subdomain? To create an FTP subaccount for a subdomain whose access is limited to the subdomain direct...
How do I get SSH access enabled for my account?
SSH Access must be enabled for your account by an admin. You may request SSH access by sending in a trouble ticket at http://www.hostrocket...
How do I upload via FTP in Dreamweaver?
Once your web site created in Dreamweaver is complete and ready for publication all you have to do is to upload it to the public_html direct...
How do I use SSH?
Once you have SSH enabled, download a SSH capable telnet client Putty is an open-source ssh client and use the following settings: Server:...
I'm getting a connection timeout error when using FTP
FTP Timeout - If you get this error it means it has been more than 300 seconds since your last action on the FTP server. HostRocket servers ...
I'm getting a too many connection error when I connect via FTP.
Too Many Connections Error - If you are getting this error, this means that more than 3 people are trying to FTP into your domain name at th...
My file ownership does not appear to be correct when using SSH.
When you are looking at your files via SSH, your files should be owned by your own username.  If you type: [public_html]# ls -la you ...
What is my FTP username?
On accounts using shared IP addresses user@domain.com should be used as the username for user FTP accounts. On accounts with dedicated I...



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